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Peppermint soap12/8/2022 ![]() Yes! Our soap & candle favors can be customized with any message & image! Please leave your text or other requests in the notes section before completing your order and we will make it happen! They are roughly 0.5" thick.Ĭan the soap sleeves & candle top be customized? 4.0 oz/bar and measure 2.2" tall x 3.2" wide. ![]() 2.0 oz/bar and measure 2.2" tall x 1.6" wide. 1.0 oz/bar and measure 2.2' tall x 1.6" wide. #Peppermint soap skin#Please stop using our product immediately if you experience any skin irritation when using our product. ![]() Kim and Pom is not responsible for any allergic reaction, skin sensitivity or irritation cause by the use or misuse of any of our products. We cannot guarantee that products will not create a reaction. However, please test all products on a small area inside of your wrist for 2-3 days prior to using. Our ingredients are listed in each product listing. I have skin allergies, can I use your products? Yes! Please see here: Your Soy Candle Care Guide #Peppermint soap free#We are working towards being a certified cruelty free company. We are working towards being a certified vegan company. Yes, all of our products are plant based & vegan. We use 100% soy wax, cotton wick & premium grade fragrance oil & essential oil. Please see here for our return policy: Return Policy How long does it take for you to ship my orderĬurrent processing time is 1-3 business days for most orders. In the event that your order cannot be cancelled, please refer to the return policy. Cancelled orders will be confirmed in writing via email. ![]() Please note that sending in a cancellation request does not mean that your order is immediately cancelled. To cancel your order, please send your request to with your order number. Please note that orders found to be non-resalable condition after inspection are subject to refusal or restocking fees.ĭue to our commitment to process online orders as quickly as possible, cancellation requests must be submitted within 1 hour from the time of order. Otherwise, return shipping is at your expense. #Peppermint soap for free#If your order qualifies for Free Return shipping, we will include a return mailing label that must be used within 10 business days. Once your return is received and confirmed to be in original condition, we will process your refund or exchange within 10 business days, less original shipping charges if any Send your photo, along with your order number and the reason for your return to team will process your return and email you instructions for returning your order. Take a photograph of the item(s) you would like to return to show it is in its original packaging and condition To help us expedite the return or exchange of purchase, please follow the following steps: Note that some items are final sale and cannot be returned or exchanged. Returned or exchanged merchandise must be unused/unworn and returned in its original packaging (unopened) within 30 days. We are confident that you will be happy with your purchase, but if you are unsatisfied for any reason we will gladly issue an exchange or refund. Kim and Pom offers 30 day return policy on all products except custom orders. ![]() If you do not receive your order, please let us know, so we can try to find where the package is. Please send us a message for a quote to discuss an appropriate shipping fee. International shipping other than the US is not listed. #Peppermint soap code#If you are near Hamilton, ON and would like to pick up your order, please use code LOCALPICKUP when you check out. Please let us know if you'd like to choose express shipping. We cannot open a claim if you contact me after 3 weeks from the dispatch date. We will contact the shipping company to track where the package is. If you haven't received your item within 7 business days from the dispatch date, please contact us as soon as possible. Canada & USA transit time is 3-5 business days. It takes 3-7 business days.Īll other orders are shipped with a tracking number. Orders under $10 are shipped without a tracking number. We try our best to ship your order as fast as we can. Current processing time is 1-5 business days. ![]()
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